This report focuses on migrant domestic workers in Jordan and Lebanon,most of whom work and live in isolation,are restricted in their communications,are unaware of their rights and where to seek help,and are exploited by employers and employment agencies. This research report describes the information needs of migrant domestic workers,the ways they communicate and access media and information,and how civil society organizations can strengthen these communication channels. Fieldwork was carried out in Jordan and Lebanon between March and July 211,and it included interviews,group discussions,observations,and a survey of 522 migrant domestic workers. The report recommends expanding the effectiveness of pre- departure training and information for migrant workers,requiring employment contracts,increasing knowledge about legal rights,engaging migrants in information dissemination,guaranteeing mobile phone usage,and encouraging radio programs for migrant communities.