This report is a baseline assessment of community-identified vulnerabilities among Syrian refugees living in Amman;; Irbid;; Madaba;; Mufraq;; and Zarqa. The purpose of this report is to identify urban Syrian refugees’ current coping mechanisms and any gaps in services available to Syrian refugees in Jordan. The research methodology is both qualitative and participatory in design;; drawing from the UNHCR tool for Participatory Assessment in Operations. This report presents only the data from household interviews;; baseline assessment;; and the follow-up focus groups conducted with community members. The number of households surveyed was 240;; with a total number of 1;;476 household members and 89 focus group participants representing 534 household members. The report proposed general recommendations and interventions to deal with the main highlighted challenges (cash assistance;; strengthening community links;; vocational training;; physical activities ...etc).

This pilot study report was initiated by the European Training Foundation (ETF);; in close cooperation with the National Center for Human Resources Development (NCHRD) in Jordan;; in the framework of the ETF multiannual project Observatory Function Development in Jordan. The focus of this report is unemployment. However;; considering that unemployment information in itself should not be used or analysed in isolation from other indicators or data;; the report begins by providing an overview of the general labour market situation in Jordan. After the main data on employment by sector;; age;; gender and level of education are presented;; on the basis of the available information;; the specific cases of non-Jordanian employees and employment in the informal economy are highlighted as topics requiring special attention in the Jordanian labour market. In conclusion;; two groups of recommendations are proposed: (i) technical recommendations to main information providers for improving the quality of the information collected;; and (ii) a set of policy recommendations for tackling unemployment. These recommendations are intended to support policymakers in their commitment and willingness to adapt both the formal and informal education and training system and the whole labour market in Jordan.