Defining the goal as improved prosperity;; accountability and equality for a stable;; democratic Jordan;; the strategy report highlights a long-standing partnership between Jordan and the United States. Amidst a number of challenges;; Jordan continues to play a strategic ally in the region and therefore;; the report stresses the importance of assisting Jordan in carrying out its stated commitment to broad-based political and economic reforms. The three development objectives are 1. Broad-based;; inclusive economic development accelerated;; 2. Democratic accountability strengthened;; and 3. Essential services to the public improved;; with a special development objective of gender equality and female empowerment enhanced. According to the report;; the key theme of the strategy is complementing support for Jordanian-led structural reform with grassroots activities of more visible and more directly “felt” people-level impact. The development objectives find specific areas of focus that need the USAID investments and support.

This publication aims to summarize and assess the results of the United States Energy Association (USEA)’s Jordan Energy Partnership Project (JUPP);; funded by the USAID. The JUPP is part of the USEA/USAID Energy Utility Partnership Program (EUPP);; which assists developing countries with increasing environmentally sustainable energy production and use and improving the operational efficiency and increased financial viability of their utilities and related institutions. The JUPP focuses on improving the technical and operational efficiency of Jordan’s electric utilities and electric grid. Defining energy insecurity as one of the most significant problems in Jordan;; the report summarizes the program’s activities and assesses their results and impacts. It looks at multiple aspects including the utility participant training and female participation. The results of the publication are increasing system efficiency;; developing customer energy efficiency programs;; increasing corporate efficiency;; supporting capacity building;; reducing electricity losses and power outages;; improving transmission dispatch center operations;; enhancing worker productivity through safety and interconnecting renewable energy and distributed generation. The report concludes with key lessons learned from the projects.

The report is based on the study designed to conduct a communications assessment of Aqaba Water Company;; one of the key water utilities in Jordan and to examine how its communications department collaborates with other areas of the organization. As part of the Public Action for Water;; Energy and Environment Project (PAP);; a public education and behavior change communication program developed to support USAID’s technical and policy investments in the Jordanian water and energy sectors;; the report finds that the effective communications can save the utility money by improving operations;; increasing efficiencies and reducing customer complaints. The report suggests that the strategic communications can be the key to a sustainable future for the kingdom during the times of critical resource constraints and presents some guiding principles and recommendations for the Aqaba Water Company’s communication efforts.