The report is a Jordan country profile of the Regional Water Governance Benchmarking Project (ReWaB) and the results assessment of the project. The ReWaB is a project that aims to establish a system of water governance capacity and performance benchmarking for Middle East and North Africa countries. The report resents the projects' approach to water governance benchmarking;; brief overview of the political;; economic;; and social situation in Jordan;; the country's water availability;; and it also outlines the main users and managers of Jordan's limited water resources and identifies relevant trans boundary issues. With a description of the main actors in Jordan's water governance and their influence on functional performance;; the report presents and discusses the main findings of the Policy and Legal Analysis and the expert-based assessment;; which gauged the functional effectiveness of the Jordanian water sector and application of good governance processes in water-related decision-making. The report concludes by highlighting Jordan's organizing and building capacity and strategic planning in policy documents. It also notes areas with potential challenges such as the broad function of allocating water and mechanisms for water trades and complimentary conflict mitigation.

The report aims to determine public attitudes towards water and energy utilities and assess public perception of Disi water;; scheduled to begin serving Amman residents in 2012. It is based on an omnibus survey;; structured;; quantitative and in-person interviews with 1000 respondents representing adult males and females across the twelve governorates of Jordan. This research is part of the was conducted as part of the Public Action in Water;; Energy;; and Environmental Project to initiate and establish clear and identifiable behavioral changes amongst the Jordanian public and decision-makers;; to lead to increased efficiency in the use of water and energy;; and to improve solid waste handling practices. The findings of the survey show that while a majority of respondents could correctly identify their water provider;; nearly a quarter could not and more than half of the respondents believe they are paying water rates that are unreasonable for the quality of water service they receive. The report confirm that the customer experience with both water and electrical utility companies can be improved and increasing awareness of the sound quality of the Disi water would support the public perceptions to continue to shift in a positive direction.