The report aims to provide an executive summary and major results and accomplishments;; lessons learned and challenges and opportunities of the Jordan Healthcare Accreditation Project (JHAP). The overall goal of the JHAP was to improve the health status of all Jordanians and quality and safety of healthcare services through accreditation. The project's methodology was assisting the Government of Jordan to adopt a regulatory framework for the health sector;; through the establishment of national and internationally recognized healthcare standards and accreditation. The key results of the project include an organizationally and financially sustainable accrediting agency in Jordan;; the Health Care Accreditation Council (HCAC);; an HCAC board with the appropriate skills to govern the agency and support from the Ministry of Health;; the Royal Medical Services;; the university hospitals;; and the Royal Court for accreditation. The report concludes with recommendations for the HCAC in areas such as financial sustainability;; credibility of the organization;; keeping the momentum and new business development and innovation. Some opportunities that the report suggests include expanding in the Middle East and North Africa region;; partnering with well-known quality organizations;; offering courses online and benchmarking subscriptions.

The final report is a product of the USAID/ Jordan's 55-month Operations and Maintenance Training (OMT) Program that enhances workers and organizational performance in water infrastructure. The report includes the OMT Program's executive summary;; key accomplishments and lessons learned and recommended actions;; and it also identifies some the contexts;; challenges;; methodology and results and impacts of improving the operator standards and performance. According to the report;; the OMT exceeded its expectations and achieved all results in regards to the number of certified operators;; managers;; trainers;; developers;; and coaches graduated;; certified programs;; courses and tests developed;; training sessions conducted;; and legal measures and institutional actions enacted. The report identifies hat the dedicated and hands-on support of OMT's primary partners was a key factor in achieving the OMT target results. The program also expects the structure of the Jordan program will be responsive to changing needs and the progressive development of training capacity within the Jordanian water sector. Following the OMT's completion;; the players in the Jordanian program will continue to build their capacities and move to the next state in their institutional arrangement.