The report is based on the study designed to conduct a communications assessment of Aqaba Water Company;; one of the key water utilities in Jordan and to examine how its communications department collaborates with other areas of the organization. As part of the Public Action for Water;; Energy and Environment Project (PAP);; a public education and behavior change communication program developed to support USAID’s technical and policy investments in the Jordanian water and energy sectors;; the report finds that the effective communications can save the utility money by improving operations;; increasing efficiencies and reducing customer complaints. The report suggests that the strategic communications can be the key to a sustainable future for the kingdom during the times of critical resource constraints and presents some guiding principles and recommendations for the Aqaba Water Company’s communication efforts.

The report is based on a field assessment of 16 desert campsites in the city of Aqaba – Wadi Rum and Dieseh districts to evaluate these camps’ energy needs and their current energy situation. As part of the Public Action for Water;; Energy and Environment Project (PAP);; a public education and behavior change communication program developed to support USAID’s technical and policy investments in the Jordanian water and energy sectors;; the report assesses the current government policies and behaviors related to the issues of water;; solid waste and energy at campsites in Wadi Rum and Dieseh. The fieldwork of the report was designed to assess current campsites’ situation and energy profile;; evaluate how to reduce their energy needs;; and assess the possibility of installing renewable energy for electricity. The report concludes with several recommendations such as the enhancement of energy efficiency;; re-design of the electrical lighting systems;; re-wire of the electrical circuits;; and enforcement of laws and regulations.