The report presents the findings of the government institutions efforts survey;; which is designed for the purpose of reviewing the government agencies’ current and past communication activities in water;; energy and environment. The specific objective of this survey is to review the Donor Position Paper on Outreach targeted sample of 36 staff from 22 government institutions from Aqaba and Karak. As part of the Public Action for Water;; Energy and Environment Project (PAP);; a public education and behavior change communication program developed to support USAID’s technical and policy investments in the Jordanian water and energy sectors;; this report finds that many government institutions have more than one role;; overseeing solid waste management;; industrial water and reuse and environmental laws. The report also finds that the communications programs are scattered and credibility and trust between service agencies and their clients is a concern. The interview analysis suggests that the Public Action Project needs to focus on two or three specific areas;; and the report recommends all capacity building activities to be focused on one goal of developing;; implementing and measuring national communication strategies and action plans.

The report presents the findings of a desktop survey conducted to review gender studies in Jordan with an overall goal of the survey as to ensure that gender is adequately addressed throughout project research;; analysis and activities of the Public Action for Water;; Energy and Environment Project (PAP). Under the PAP mandate to encourage water and energy conservation and to support behavior change towards more conservation and efficient practices both at the household level and in the commercial;; industrial and civil society arenas using social marketing behavioral methods;; the report is based on a gender desktop review of existing research on gender and natural resource management in Jordan. It capitalizes on the growing body of research on gender across sectors in Jordan including natural resource management;; to apply and adapt the findings to the PAP project activities. The report concludes with recommendations for the PAP projects such as donor collaboration;; improvement of women’s knowledge of water and energy saving methods;; engagement and creation of women’s participation to promote and support opportunities for small;; women-owned business promoting water and energy saving technologies and promotion of alternative technologies.

The report aims to understand the outlook of Jordanians;; the key determinants of behavioral change in search for “drivers” that can be used in programs promoting conservation of water or energy and reduction of solid waste. This research was conducted as part of the Public Action for Water;; Energy and Environment Project (PAP);; which aims to encourage water and energy conservation and to support behavior change towards more conservation and efficient practices both at the household level and in the commercial;; industrial and civil society arenas using social marketing behavioral methods. It is based on the qualitative research that focuses on identifying people’s motivations;; needs and desires to help formulating social marketing programs and developing adaptive capacity in individuals and groups. Some of the key questions of the qualitative research include “What are the current coping behaviors and attitudes (psychological;; social;; etc …) of the Jordanian public (disaggregated by gender;; age;; geography and income) in the face of limited water availability and high prices for energy?;; What anticipated consequences may the Government face if stricter scenarios were imposed on water and energy? The report recommends the Ministry of Education to cooperate and introduce regular classes that focus on showing youth the direct impact of water;; energy and environment on their lives and raise awareness and consciousness of children regarding their role in the environment and influence it in a positive way.

The report studies the formal and informal waste streams in Jordan as well as the public behaviors and attitudes that influence them. The study gives a specific emphasis to discovering the “drivers” of these practices as well as barriers to change and aims to locate examples of model behavior that already exists in Jordan so that they can be encouraged and duplicated. It investigates and assesses the four areas – the general attitudes of the Jordanian population towards waste and waste disposal;; informal waste reclamation sector in Jordan;; stream of recyclable material and the formal sanitation and waste management system of Amman and Aqaba. This research was conducted as part of the Public Action for Water;; Energy and Environment Project (PAP);; which aims to encourage water and energy conservation and to support behavior change towards more conservation and efficient practices both at the household level and in the commercial;; industrial and civil society arenas using social marketing behavioral methods. The study finds that there were high levels of awareness and concern about issues such as littering and recycling but it also concludes that the lack of concern amongst the broader public was cited as one principal reasons that people were not taking action. It calls for a quantitative research to confirm Jordanian attitudes on environmental issues.

The study aims to evaluate the concepts of water;; energy and solid waste that exists in the curriculum and the manner in which they are tackled by mapping the current textbooks based the three themes of the study – water;; energy and solid waste. The report is based on a comprehensive study of 104 school textbooks from grades 1 – 10 in fourteen subjects. The survey finds that the environmental education concepts were vastly covered in all subjects of he study in a total of 1777 concepts;; and most of them focused on scientific facts and information with repetitive energy concepts and lack of sequential flow. This research was conducted as part of the Public Action for Water;; Energy and Environment Project (PAP);; which aims to encourage water and energy conservation and to support behavior change towards more conservation and efficient practices both at the household level and in the commercial;; industrial and civil society arenas using social marketing behavioral methods. Based on the finding that there is little space allocated to the synthesis and application of information and knowledge and therefore the concepts remain superficially tackled;; the report recommends that support material should be prepared for the different grade levels and training programs should be developed for the teachers as real agent of change and role models.

The report explores the level of knowledge;; attitudes held and practices observed by young people towards environmental issues related to water and energy conservation and sold waste management. It maps out available resources;; programs and learning opportunities in the informal and non-formal education sectors;; through which positive environmental attitudes can be encouraged and promoted. The survey of the report assess the knowledge;; attitudes and practices of young people aged 7 -24;; educations;; staff and youth workers to identify strengths and areas for improvement through capacity building and explore existing resources;; programs to evaluate their effectiveness. This research was conducted as part of the Public Action for Water;; Energy and Environment Project (PAP);; which aims to encourage water and energy conservation and to support behavior change towards more conservation and efficient practices both at the household level and in the commercial;; industrial and civil society arenas using social marketing behavioral methods. The study concludes that there is a need for more “green” programs that involve youth in a proactive way and therefore;; it recommends that programs targeting youth need to remain positive;; dynamic and in context. The recommendations of the report include development of environmental resources in the Arabic language;; the youth-led;; peer-led programs that involve participatory learning opportunities;; and social media tools to raise interests;; awareness and creation of environmental education task force.

The report aims to learn about young people's knowledge;; attitudes;; and behaviors with regards to water conservation;; energy conservation;; and waste management;; and it assess these against the learning objectives of the curriculum. It discovers that students' knowledge was sufficient and at times more sophisticated than that founded in the curriculum even though their attitudes and behaviors remain largely unchanged. The object of the survey pertains to the objectives of the Public Action for Water;; Energy;; and Environment Project;; which revolve around education for young people;; teachers and youth leaders to develop their knowledge and ethical values and attitudes. The survey focuses on assessing young people and educator's current awareness of water and energy resources and waste reduction and evaluating formal curriculum resources. The report points at the gap of translating young people's knowledge into genuine interest;; concern and action and proposes set of targeted actions including development of relevant resources and additional supplemental materials;; age-relevant projects to support environmental concepts in the national curriculum and assignment of environmental coordinator at all schools.

The final report is a product of the USAID/ Jordan's 55-month Operations and Maintenance Training (OMT) Program that enhances workers and organizational performance in water infrastructure. The report includes the OMT Program's executive summary;; key accomplishments and lessons learned and recommended actions;; and it also identifies some the contexts;; challenges;; methodology and results and impacts of improving the operator standards and performance. According to the report;; the OMT exceeded its expectations and achieved all results in regards to the number of certified operators;; managers;; trainers;; developers;; and coaches graduated;; certified programs;; courses and tests developed;; training sessions conducted;; and legal measures and institutional actions enacted. The report identifies hat the dedicated and hands-on support of OMT's primary partners was a key factor in achieving the OMT target results. The program also expects the structure of the Jordan program will be responsive to changing needs and the progressive development of training capacity within the Jordanian water sector. Following the OMT's completion;; the players in the Jordanian program will continue to build their capacities and move to the next state in their institutional arrangement.