Refugees’ Access to Decent Work in Jordan: The Legal Framework and the Gap Between Implementation and Actual Experience
Gaza Strip residing in Jordan, can access formal and decent work. It analyzes the gap between the legal framework and official procedures on the one hand, and the actual experiences of workers on the other.
The study adopts a mixed-methods approach, combining legal review and analysis, a quantitative survey involving 202 participants from the four target groups in Amman, eight focus group discussions involving 70 participants, and a key informant interview with the Director of the Migrant Workers Directorate at the Ministry of Labour.
The research examines legal status, official documentation, residency requirements, work permits, occupational restrictions, employment conditions, wages, written contracts, social protection, informal work, exploitation, labour inspections, complaints mechanisms and access to justice.
The findings reveal significant differences in access to formal employment among the targeted groups and highlight the gap between the existence of legal pathways and individuals' practical ability to use them. The study also identifies challenges related to the absence of written employment contracts, low income, delayed wage payments, limited social protection and fear of approaching official institutions.
The study concludes that the main challenge is not merely the existence of legal rights and procedures, but also refugees' practical ability to understand, access and enforce them. It provides recommendations to improve formal employment procedures, facilitate access to work permits, review occupational restrictions, strengthen decent working conditions and social protection, and enhance labour inspection, complaints mechanisms and protection against exploitation.